FAQ

Everything
you need
to know.

Straightforward answers about how we work, what we charge, and what you can expect from an engagement with Synaptera.

Book your free audit
Still have questions?
Just
ask us
directly.

Book a free audit and ask anything. No pressure, no pitch — just an honest conversation about what AI can do for your business.

The free audit.

A 45-minute call with our team where we map your top workflows, identify the highest-impact AI opportunities, and build a written action plan together. You receive the plan the same day — specific tools, specific implementation steps, and an honest estimate of hours saved per week. You can act on it immediately whether you engage us or not.
None. The audit is genuinely free with no strings attached. We offer it because it builds trust and demonstrates our value better than any sales pitch. Some clients engage us after — many don't. Either way you leave with a useful plan.
Nothing formal required. It helps to have a rough sense of where your team spends the most time on repetitive work — email, data entry, reporting, customer communication, document creation. But we'll surface this together on the call even if you haven't thought about it in advance.

Pricing & engagement.

Project-based and monthly engagement options available. Most project-based engagements start from $2,500. Scope and pricing discussed during your free audit. No long-term contracts.
Depending on the engagement type: AI strategy, tool setup and configuration, team training, ongoing support, and progress reporting. For project-based work, we deliver a defined scope with clear milestones. For monthly engagements, we continuously identify new automation opportunities and optimize what's already running. Either way — we stay proactive.
It depends on the scope. Some engagements are project-based — a defined transformation delivered in 4-8 weeks. Others are ongoing monthly partnerships where we continuously optimize and implement new AI tools. Many clients start with a project and transition to a monthly engagement once they see results. No long-term contracts either way.
Never. Every engagement has fixed pricing tied to deliverables and outcomes — whether project-based or monthly. This aligns our incentives with yours — we're motivated to get results efficiently, not to log hours.

Working together.

Any business that is ready to explore and adopt AI but not sure where to start. We've worked across healthcare, manufacturing, technology, e-commerce, and professional services. The common thread is teams doing repetitive work that AI can handle — customer communication, document processing, data entry, reporting, research. If your team spends hours on tasks that follow a predictable pattern, there's almost always a strong AI case.
The most common implementations include Claude and ChatGPT for document work and customer communication, Claude Code and AI-assisted development for software teams, AI meeting note-takers and summarizers, WhatsApp and email automation, and workflow automations connecting existing tools. We recommend based on what actually fits your workflow — not what's trendy.
Directly with our senior consultants — AI specialists with PhDs and 15+ years of operational experience. Every engagement is led by people who have built and operated the systems they recommend, from audit through implementation and ongoing optimization.
The free audit can happen within 48 hours of booking. If you decide to engage us after, implementation typically begins the following week. We run a lean onboarding process — no lengthy contracts or procurement cycles.
Still have questions?

Book a free audit
and ask anything.

The best way to understand how we work is to experience the audit. 45 minutes, no pitch, a written plan the same day.

Transparent pricing
From
$2,500
per project.
No contracts.